9 Sep 2018 | Corporate & Social Responsibility, Operational Essentials
The PeopleMAX index is a clear and easy to use management tool that provides you with significant information on your progress to creating a diverse and skilled workforce that is effective in meeting the needs of your customers and local communities. The...
6 Oct 2017 | Developing the Business, Operational Essentials
How might we define it? Some might say it is a load of old cobblers and how true, given that it was this trade that used a bench to mark out the shape of the customer’s foot. You may be surprised to know that benchmarking is not: simply comparing performance results...
26 Sep 2017 | Operational Essentials
TBD
26 Sep 2017 | Operational Essentials
Creative sparring provides a tool to observe and feedback on one 2 one sessions by an independent observer. It is about being a critical friend not an adversary. The technique asks you (the supporter) to draw out from the ‘creative’ where they are going...
26 Sep 2017 | Leading Teams, Operational Essentials
Good, better if… For most of us this is to be avoided at all costs, we don’t know how to receive it, even worse we don’t know how to give it. Until it became part of management speak it was defined as: The return of a fraction of the output signal...
26 Sep 2017 | Operational Essentials
TBD
