Good, better if…

For most of us this is to be avoided at all costs, we don’t know how to receive it, even worse we don’t know how to give it.

Until it became part of management speak it was defined as: The return of a fraction of the output signal from an amplifier, microphone, or other device to the input of the same device; sound distortion produced by this.

The trouble is that in the world of sound feedback becomes known as howl round. We have all heard it — just noise. But on the edge a technique loved of rock musicians of all ages. Managed well it enhances managed badly it is painful.

So we speak of positive and negative feedback, as we move from mechanical systems to human systems.

In art schools we have the crit, not criticism but a honest and developmental review of the piece.

The aspiration: to respond to a person’s performance, which is used as a basis for improvement.

It needs a structure and and format. Plus an outcome to which both parties can subscribe.

The first point is that the recipient has to be open and willing to engage in the feedback process.

So you could invite someone to consider what was good, what was tricky and what would they do differently next time.

This could lead to setting some SMART objectives.

Want to know more?

Read the study module on Giving and receiving feedback