Corporate & Social Responsibility

Corporate and social responsibility (CSR) concerns how organisations conduct their work in a way that takes into account of their social, economic and environmental impact and considers the of human rights of all stakeholders; internal and external.


5 Minutes on…

Corporate & Social Responsibility

If you only have 5 minutes, don’t look any further, look at these soundbites. They are short sharp summaries (typically 2 pages) providing a subject overview/introduction. They may not answer all your questions but you will find them helpful, provocative, stimulating and informative.

Managing customer relations

It really is good to talk Customer relations: how much, how often, how well you interact with your customers. So what are you going to do about it? Building bridges The typical proactive routes used for contacting those on the other side of the sale: 1. face to face:...

read more

Building the reputation

It's not just about coping with crises. Remember when reputation was all about crisis management, and having a PR plaster for every problem? Today, reputations flourish or flounder based on how you run your firm all of the time … According to the Financial Times, the...

read more

Environmental protection and sustainability

Organisations need to accept that they are custodians of the environment. This might involve stakeholders and opinion formers to ensure positive perception of the organisation’s intentions and operations, pro-actively managing issues that could adversely affect...

read more

Working in partnership with local communities

Businesses can demonstrate practical social responsibility by donating to national and local charities. They can work with the local community, they may resources, human and material that can benefit charities and local community programmes

read more

Learning Modules

If you have a couple of hours to invest, you will find the Learning Modules very useful. They include the latest thinking from European Business Schools, writers on Management and other good source material. Most of them are about 25 pages in length.

Paid Modules

Access our deeper dives into these topics for a small £1 contribution.