In business, whether in the public or private sector, the first step is to understand the environment within which an organisation operates.
How might you do this?
- Examine the public documents and reports on the organisation. What does it tell you about its strategic behaviour.
- Look at the tools and techniques to help you frame that review, there are many, some are references within the Leadership Toolbox.
- Examine the external factors impacting upon organisational success, Michael Porter’s work on ‘competitive advantage’ and the ‘value chain’ are two classic management tools to start the process.
- Then look at the grid in Operational essentials that highlights a wider set of management tools