14 Apr 2021 | Leading Teams, Managing Change, Managing Yourself
Influencing or influencer Do you influence or are you an influencer? In 1936 Dale Carnegie wrote the quintessential self-help book How to Win Friends and Influence People. Maybe he knew that in the soon to be airport bookshop managers, old and new, would be...
24 Apr 2020 | Managing Change
For organisations which manage change skilfully, it can become the driving force that perpetuates success and growth, with every change presenting a new opportunity to increase efficiency or to build the business. But all too often, change fails, as companies fail to...
19 Sep 2019 | Managing Change
Not about structures, but winning hearts and minds, read on: Companies which manage change successfully overwhelmingly share the view that their real challenge is not in revamping strategies, systems or structures, but in changing individual employees’ behaviour, and...
19 Jul 2019 | Managing Change
The art of letting go Transition is the process of moving from what was to what will be, from an ending to a beginning. Yet people basically don’t like endings – not even happy ones. For they can bring with them: a certain nostalgia for the way things were...
19 Sep 2017 | Managing Change
Many change programmes don’t last. When the pressure is off, behaviours return to the old ways. Often there is too much focus on changing processes, to the detriment of the people involved. Strategic programmes that fail include: re-engineering competitive...
