Operational Essentials
5 Minutes on…
Operational Essentials
If you only have 5 minutes, don’t look any further, look at these soundbites. They are short sharp summaries (typically 2 pages) providing a subject overview/introduction. They may not answer all your questions but you will find them helpful, provocative, stimulating and informative.
Corporate Entrepreneurship
Traditionally, in divisional organisations, the prerogative of entrepreneurship rests with top managers. It is their job to allocate resources; those on the front line are implementers. The divisional structure has also proved ideal for refining the management of...
Benchmarking – a Load of Old Cobblers?
Some might say it is a load of old cobblers and how true, given that it was this trade that used a bench to mark out the shape of the customer’s foot. However, benchmarking can be a structured, analytical, logical process of measuring a company’s products/processes/service against accepted ‘best practice’.
Action Learning
It's teamwork Jim, but not as you know it... don’t just sit there – learn something Action learning is an educational process whereby people work and learn together by tackling real issues and reflecting on their actions. Learners acquire knowledge through actual...
Creative Sparring
Creative sparring provides a tool to observe and feedback on one 2 one sessions by an independent observer. It is about being a critical friend not an adversary. The technique asks you (the supporter) to draw out from the ‘creative’ where they are going with the idea.
Innovation
We know the hype, management gurus dish it up daily. Ever shorter shelf lives, fickle consumers, and copycat competitors mean that to stay in front long-term needs innovation now. So, what is involved in innovation, and does your organisation have what it...
Cognitive Diversity
Say the word ‘diversity’ to many managers or their employees and most will think of equality of opportunity for disadvantaged groups. Primarily for women, or ethnic minorities, or those with a disability. Few will think that you are talking about cognitive...

Learning modules
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The content is drawn from leading writers on management and other good source material. Most of them are about 15 -25 pages in length.
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Cognitive diversity
Workforce Learning & Development maturity
Workforce Equality & Diversity maturity
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