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Category: Blog


Influence or influencer?

Influence or influencer?

Do you influence or are you an influencer? In 1936 Dale Carnegie wrote the quintessential self-help book How to Win Friends and Influence People. Maybe he knew that in the soon to be airport bookshop, managers old and new, would be frantically looking for the solution...
Do a 1000 words paint a verbal picture?

Do a 1000 words paint a verbal picture?

Writing skills … message received and understood? Don’t let the medium be the message! Writing is one way to get your message across.  But how to make sure that the message your readers / your audience receive is the same as the one you sent? You may write or have...
Networking

Networking

It’s not a dirty word. The business of backscratching? Or the art of developing relationships – the ultimate relationship marketing? Networking requires a subtle knack Networking has three stages: An initial meeting (or handoff). Establishing rapport and finding...
Group non-managerial supervision, a guest blog from Jonathan Block

Group non-managerial supervision, a guest blog from Jonathan Block

In several professions, we do not ‘look after’ our most valuable, and dare I say expensive, human resource.  Senior leaders under tremendous pressure are left to cope on their own. Some can. Some can but at a great expense to themselves and maybe colleagues with whom...
How do you handle conflict at work?

How do you handle conflict at work?

There are many reasons why conflict occurs at work and what boils over into an actual stand up argument may just be a symptom not the cause. Whilst individual differences can be a profound source of friction and discontent – much must be down to poor leadership and...