26 Sep 2017 | Leading Teams
Effective leadership is built upon trust. In this module we explore here the ways in which you can build trust within your team and organisation. Focusing on the key issues of leadership, we describe some of the most important models and theories that have informed...
26 Sep 2017 | Operational Essentials
Say the word ‘diversity’ to many managers or their employees and most will think of equality of opportunity for disadvantaged groups. Primarily for women, or ethnic minorities, or those with a disability. Few will think that you are talking about cognitive diversity –...
19 Sep 2017 | Managing Change
Many change programmes don’t last. When the pressure is off, behaviours return to the old ways. Often there is too much focus on changing processes, to the detriment of the people involved. Strategic programmes that fail include: re-engineering competitive...