14 Apr 2021 | Leading Teams, Managing Change, Managing Yourself
Influencing or influencer Do you influence or are you an influencer? In 1936 Dale Carnegie wrote the quintessential self-help book How to Win Friends and Influence People. Maybe he knew that in the soon to be airport bookshop managers, old and new, would be...
5 Mar 2021 | Leading Teams, Managing Yourself
It’s not a dirty word. The business of backscratching? Or the art of developing relationships – the ultimate relationship marketing? In desperate need of info (or a job), you: call up old contacts you haven’t seen in years; attend ‘networking’ events – that you hate;...
21 Feb 2021 | Leading Teams, Managing Yourself, Personal and professional development
‘a collaborative space of support, self-discovery and professional development…’ Peter Hawkins (2012) In several professions, we do not ‘look after’ our most valuable, and dare I say expensive, human resource. Senior leaders under tremendous...
5 Feb 2021 | Leading Teams, Managing Yourself
Is referring to the HR handbook, or asking HR to intervene or asking the protagonists to shake hands and then to check that there are ‘no hard feelings’ – still your total sum solution to conflict at work? Possibly OK for the spat which can be contained. But,...
25 Jan 2021 | Leading Teams, Managing Yourself
There are fundamental differences between mentoring and coaching in their purest terms. Often the two get confused. Let’s explain the differences and how they can be applied separately and combined to support others, colleagues, students and sometimes, our...
12 Jun 2020 | Leading Teams, Operational Essentials
Trust seems to be fundamental to much that a leader and manager does. Individual to individual or as groups we must understand the concept of trust. Trust also impacts on your personal life; a facet of your personality. A key question: are you a person or leader...
